VIE - Client Solutions and Support M/F - Amundi
Fonction : Finance - Audit - Comptabilité - Gestion
Lieu : Non défini
Date de début : Wed, 07 May 2025 07:13:00 Z
Date de fin : 07-06-2025
Rémunération comprise entre € et € par
Description de l'offre

"Relationship management for Spanish Clients. Client Business Support Department in Wealth & Management applications (Alto Wealth)". Ensure the technical operational support of production systems, resolving incidents, managing integrations, and designing data correction plans to maintain the integrity and availability of business information. Key responsibilities: Monitoring and Support: Ensure the stable operation of critical production systems, addressing second-level incidents within the established SLAs. User management: Identify and resolve issues with users, monitoring and mapping roles consistency, through Keycloak. Data Plan correction: Design and implement plans to correct data in the database, ensuring traceability and change control Release management: involves planning and testing in PPR focuses on validating functionality and performance to identify issues prior to production deployment.                                  Collaboration in Meetings: Actively participate in meetings with IT for incident follow-up and process improvement. Daily meetings with the Clients or Amundi support teams.

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