Manager of L2 & L3 run & support activities on Corporate Finance & Procurement Applications: -Finance applications (not limitative) : SAP FI/CO, Dynamics AX, ANAEL, Cegid Tax Ultimate, ETAFI CCA Report, Side Trade, Cubicus, GetPaid, Netting -Procurement applications (not limitative) :Coupa, Basware, Egencia; Notilus, BAPS, VGI, Geofleet, Dilitrust… Under the responsibility of the Corporate Support and Service Manager, you will be in charge of the operational management of RUN Finance & Procurement Applications teams and following key activities : -Incident management and Application Support -Smooth transition from Build to Run -Proxy collaboration with Application Owners and Build Teams as per GIS optimization plan and existing governance -Collaboration with Technical Teams -Operational Management of Finance & Procurement RUN Teams -Functional Expertise and Support for Accounting Closures -Transitioning RUN Applications to a New SAP / COUPA Environement Incident Management and Application Support (ITIL framework) -Manage application incidents in coordination with support and IT production teams. -Ensure fast and efficient resolution of incidents and service requests to maintain business continuity in Finance and Procurement. -Implement and monitor performance indicators (KPIs) related to application support. -Document and improve Incident and Problem management processes. Transition from Build to RUN Applications -Actively participate in transitioning applications from project development (Build) to operational support (RUN). -Ensure best practices are applied when transferring developed applications to the production environment. -Collaborate with project teams (Build) to anticipate and secure production releases. Collaboration with Technical Teams -Coordinate actions with technical teams responsible for IT production (ISSC). -Ensure proper functioning of interfaces and infrastructure supporting Finance and Procurement applications. -Act as the key point of contact between business teams, technical teams, software vendors and AMS providers. Functional Expertise and Support for Accounting Closures -Provide functional support for Finance and Procurement applications, particularly during accounting closure periods. -Monitor end-of-month processes and resolve potential application issues. -Work closely with accounting and finance teams to ensure data reliability and process efficiency. -Possibly ensure on-call services Transitioning RUN Applications to a New SAP/COUPA Environment in the specific context of GEODIS (FIT Program) -Oversee the migration and continuity of service for existing applications into a new SAP and COUPA-based environment. -Support users in the transition and skill development for new tools. -Define and implement training and support plans tailored to the transition