In the frame of Amundi Luxembourg, we are looking for a 6-12 months IT support intern (part-time or full-time): Assignments: Under the supervision of his/her tutor in Amundi Luxembourg, the intern will be responsible of: Joining the IT team on infrastructure & support tasks: Understand the user questions and respond with supportive & openminded solutions Dive into helpdesk challenges autonomously to find a solution, optionally consulting the Luxembourg peers or the expert teams Provide user guidelines for self-aid Complete IT knowledge base with solutions identified Share innovation with the team improving existing processes Prepare and share Teams-based surveys Setup (automated) reports on statistics available or on the current situation Maintain the existing infrastructure and software environment by the user’s needs Implement new components following the dynamic of the IT landscape on the Finance industry Ensure IT Security by following the regulatory needs and best-practice standards. Participating in employee training actions to the requirements of Compliance (AML, Fraud…) Participating in the permanent improvement of the systems in place.