Key Responsibilities Emailing Tool Rollout & Database Management Support the implementation of the new emailing solution across the organization. Manage and structure the customer/contact database (imports, segmentation, updates). Ensure data quality Create and maintain a set of reusable email templates (newsletters, announcements, campaigns). Document processes and provide user guidelines to ensure adoption across teams. Conduct user testing, monitor performance, and gather feedback for improvements. SharePoint Development Contribute to the design of the SharePoint site architecture (structure, navigation, permissions). Assist in the implementation and configuration of SharePoint to serve as a central knowledge hub. Develop pages, libraries, and content templates for easy team adoption. Support change management by providing training materials and short user guides. Continuously update and improve the platform based on user needs. What You’ll Gain Practical experience in deploying digital communication tools within a global organization. Skills in email marketing platforms, database management, segmentation, and compliance. Hands-on knowledge of SharePoint architecture, design, and implementation. Exposure to cross-functional teamwork (Marketing, IT, Communications). Experience in change management and user adoption strategies.