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Amundi

VIE PRAGUE - Customer Journey Specialist M/F

Amundi ·
Fonction
Commercial - Ventes - Marketing
Lieu
—
Expérience
—
Rémunération
€ – € /
Début
Fri, 24 Apr 2026 12:57:55 Z
Permis B
Non requis
Voir la présentation de Amundi

Description de l'offre

Map customer journeys and analyze competitor strategies. Support development and management of current digital tools and websites for 3 countries CZ, SK, BG. Test and validate the UX/UI of new global applications to ensure functionality and user-friendliness. Refine customer personas and support content strategy. Analyze data, create reports, and improve customer experience. Manage tickets in JIRA and ensure data/document accuracy on digital tools. Collaborate across Czech and French teams to align strategies.
Map customer journeys and analyze competitor strategies. Support development and management of current digital tools and websites for 3 countries CZ, SK, BG. Test and validate the UX/UI of new global applications to ensure functionality and user-friendliness. Refine customer personas and support content strategy. Analyze data, create reports, and improve customer experience. Manage tickets in JIRA and ensure data/document accuracy on digital tools. Collaborate across Czech and French teams to align strategies.

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