The position will provide: •Administrative support to the Commercial team (Key Account Managers) to participate in the performance of the Fragrance division's commercial activity and development, •General support and service to ensure that the office runs efficiently Scope of job: Customer Centricity -Support to Commercial Team •Create and update all commercial projects in the dedicated system. This includes (not exhaustively): o Project creation at reception of KAM briefs, o Requests for samples, o Requests for stability tests, o Requests for Pricelists, o Requests for technical and legal documentation to be provided to customers, o Entering Project and material feedback at the end of the life of the project. •Liaise with relevant parties (pricing, laboratory, evaluation teams, etc.) who will provide you with the necessary support when required over the project life cycle. •Create material supply requests to support the needs of the regional laboratory in Abidjan •Ensure that all system information is accurate at all times and updated when needed. •Generate new pricelists for our customers yearly. •Act as a superuser / key-user of GPMS for the SSA region o Participate into dedicated trainings o Train and support other GPMS users in the region when required. -Support to Fragrance Director •Good understanding of processes to provide effective support with proactivity. •Sense of accountability, •Liaise with relevant stakeholders to find sustainable solutions to challenges encountered •Work towards meeting set deadlines, while maintaining a good understanding of priorities. -Parcel Management •Act as the point of contact to Head Office for the reception of parcels and provide dispatch customs invoices when requested. •DHL / UPS: Prepare documentation for all parcels, track and communicate accordingly with parties concerned.