The Operational Excellence Analyst supports the adoption, sustainability, and continuous improvement of Operational Excellence tools, programs, and standards across Global Contract Logistics through analytics, communications, training, community engagement, and operational support activities. Working closely with Operations, Regional and Country teams, Business Intelligence, and IT, the Analyst helps drive user adoption, performance visibility, knowledge sharing, and continuous improvement across the Operational Excellence community. Key Responsibilities: Solutions Support & Administration • Support the administration, testing, maintenance, and enhancement of Operational Excellence solutions. • Assist with user onboarding, training, issue resolution, and adoption activities. • Support solution documentation, standards, and knowledge management. Analytics & Performance Visibility • Develop and maintain reports, dashboards, scorecards, and performance tracking tools. • Analyze operational and performance data to identify trends, risks, and opportunities. • Support governance reviews and performance reporting activities. Communications & Community Engagement • Develop communications, training materials, presentations, and engagement content supporting Operational Excellence initiatives. • Support community forums, workshops, knowledge-sharing sessions, and best-practice programs. • Assist with creation of visual content, animations, success stories, and communication campaigns to promote Operational Excellence tools and programs. Continuous Improvement Support • Support Continuous Improvement, Lean, and Operational Excellence initiatives through analysis, coordination, communications, and project support. • Contribute to the development and maintenance of Operational Excellence standards, methodologies, and supporting materials.